Operations Support Specialist

Pay: $24.66/hour

Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m.

Location: 100% onsite - Eden Prairie

About the Role

This is an opportunity for someone who enjoys a fast-paced environment and takes pride in accuracy, problem-solving, and customer service. With training and mentorship, you'll support the end-to-end order process-from order placement through final payment-while helping identify and resolve issues that may impact customer experience.

What You'll Do

• Support daily order management, tracking, and exception resolution
• Partner with internal teams, vendors, and service providers to ensure timely, accurate order fulfillment
• Monitor inventory, shipments, invoicing, and data accuracy in operating systems
• Identify and help resolve service issues such as delays or order discrepancies
• Communicate clearly and professionally with customers and partners
• Meet operational performance goals and support process improvement efforts

What You'll Bring

• High school diploma or GED
• Strong attention to detail and customer-focused mindset
• Ability to work in a high-volume, fast-paced environment
• Proficiency in Microsoft Office (Excel required)
• Flexible schedule availability (some weekends)

Preferred:

• Bachelor's degree in Supply Chain, Logistics, or Operations
• Strong problem-solving and communication skills

Why Apply

• Career growth and development opportunities
• Collaborative, high-energy work environment
• Onsite perks including snacks, drinks, and team events

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.